Please allow 3-5 days for order processing within normal business hours. Some pieces are meticulously crafted by hand — please allow up to 2 weeks for custom orders. In-stock jewelry (not custom made) ships within 1-3 business days.

Once your order is ready, it will be processed for shipment within 1-3 business days.

Free shipping on all US orders over $100 with Standard shipping. Standard: 3-7 business days, $5. Priority: 3-5 business days, $10. Express: 1-3 days, $40. Expedited timeframes begin once your order ships from our Oregon facility, not from the day it was placed.

Please double-check that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to become available.

While we strive to meet our production and shipping timelines, unforeseen circumstances may cause delays. AveHandmade is not liable for delays caused by factors beyond our control.

We provide 100% free shipping insurance on all shipments, regardless of value. Every package is covered against loss, damage, or shortage, with no minimum purchase required. If an issue arises, we handle the claim process with Shipsurance on your behalf.

Insurance covers the original product value and shipping cost. Packages over $1,000 USD require Signature Confirmation. Claims for lost packages can only be filed after the carrier's required waiting period. Damaged packages must be reported immediately with photographic evidence.

If you have any questions about your order or our shipping policy, please contact us at info@avehandmade.com.